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💌 Get in Touch

We Would Love to Hear from You

Whether you need gift advice, have a question about your order, or want to explore corporate gifting options, our friendly team in Scotland is ready to help.

Call Us

+44 1577 123456

Mon - Fri: 9am - 5pm
Sat: 10am - 3pm

Email Us

[email protected]

We aim to respond within
24 hours on business days

Visit Us

Tillywhally House
Milnathort, Kinross
Scotland, KY13 0RN

Quick Response

Most enquiries answered
within a few hours during
business hours

Send Us a Message

Fill in the form below and a member of our team will get back to you as soon as possible. Whether you are looking for gift recommendations, need help tracking an order, or have a question about personalisation, we are happy to help.

By submitting this form, you agree to our Privacy Policy.

Cosy Scottish gift shop interior with warm lighting, wooden shelving displaying beautifully wrapped gifts, candles and curated gift hampers in a welcoming space

Opening Hours

Monday - Friday 9:00am - 5:00pm
Saturday 10:00am - 3:00pm
Sunday Closed

Online orders are processed 24/7. Customer service is available during business hours. We observe Scottish bank holidays.

Corporate Gifting

Looking for gifts for your team, clients or events? We offer bespoke corporate gifting solutions with volume discounts, branded packaging and personalisation options tailored to your business.

Volume discounts from 10+ items
Custom branded packaging available
Individual personalisation per gift
Dedicated account manager

Quick Links

Frequently Asked Questions

Delivery, returns, personalisation & more

Delivery Information

UK, international & express options

Returns & Exchanges

30-day hassle-free returns policy

Browse All Gifts

Discover our full curated collection
📍 Our Location

Find Us in the Heart of Scotland

We are based in the picturesque village of Milnathort in Kinross-shire, nestled between Edinburgh and Perth. Our premises at Tillywhally House serve as our workshop, warehouse and creative studio where every gift is prepared with care.

Aerial view of the beautiful Kinross-shire countryside in Scotland with rolling green hills, lochs and charming villages near Milnathort

Getting Here

By Car

Located just off Junction 6 of the M90, approximately 30 minutes from Edinburgh and 25 minutes from Perth. Free parking is available on site.

By Train

The nearest railway stations are Perth (25 min drive) and Edinburgh Waverley (40 min drive). Local bus services connect Milnathort to both cities.

By Air

Edinburgh Airport is approximately 35 minutes by car. Glasgow Airport is around 1 hour 15 minutes away.

Visit by Appointment

While we primarily operate as an online gift shop, you are welcome to visit our premises by prior arrangement. Please call or email ahead to schedule a visit, and we will be delighted to welcome you to browse our collection in person.

Full Address: Tillywhally House, Milnathort, Kinross, Scotland, KY13 0RN

🤝 How We Can Help

Common Reasons People Contact Us

Our team handles all sorts of enquiries. Here are some of the most common things customers reach out about.

Gift Recommendations

Not sure what to choose? Tell us about the recipient and the occasion, and we will suggest the perfect gift from our collection. We love playing matchmaker between people and presents.

Order Updates

Need to check the status of your delivery, amend a shipping address, or add a gift message? Get in touch with your order number and we will sort it out promptly.

Personalisation Help

Questions about personalisation options, character limits, font choices or how your engraving will look? Our team can provide guidance and even preview images before you order.

Returns & Exchanges

Need to return or exchange an item? We offer a straightforward 30-day returns policy on most products. Contact us for a returns label and instructions. Simple and stress-free.

Corporate Orders

Planning staff appreciation gifts, client thank yous, or event favours? We create bespoke corporate gift packages with volume pricing and can work to your brand guidelines.

International Shipping

We deliver worldwide. If you have questions about shipping costs, delivery times or customs duties for a specific country, our team can provide detailed information before you order.

Important Information

All gifts are selected for quality and presentation. Personalised items are non-returnable unless faulty. Prices include VAT where applicable. Product images are for illustrative purposes; actual products may vary slightly in colour and appearance due to screen settings and natural material variations. Delivery times are estimates and may be affected by external factors beyond our control.